Privacy Policy

Version 1.0 - 1/10/21

Privacy statement

This is the privacy statement of 4U2 Hospitality Solutions (Daniel van Thiel), registered in the Belgium register of companies under number BE0838.270.535, having its office at Quinten Matsijslei 14/3, 2018 Antwerp, Belgium, hereinafter also referred to as FUTHS. Through this privacy statement we wish to inform you in a clear way how we collect and process your personal information. This privacy statement is aimed at all people whose personal data is collected and processed by us.

Contact

For questionsor remarks regarding this privacy statement and/or the processing of yourpersonal data, you reach out to us through:

  • Email: dvt@fuths.be
  • Website: https://www.fuths.be

Data collected

What types of data are collected

The answer tothis question depends on the kind of interaction with us. We always aim tocollect and process as little information as possible, as such we only processthe data we absolutely require for our activities.

Categories ofpersonal data collected and processed:

  • Identity information: Name and first name. During the booking process we will require the name and first name of the person responsible for the booking, as well as the name and first name of the people who will stay at the premise.
  • Contact information: Email and telephone number. To be able to complete the booking process and reach out to you, FUTHS will require the email and telephone number of the person responsible for the booking process.


How is your data collected

We obtain your personal data directly from you, due to you sharing your information with us throughout the booking process and/or contact moments (email, phone, chat).


Why we process your data

We collectand process your personal data only when absolutely necessary which depends on the situation of our interaction. As mentioned above, we must be able contact you and therefore we require your contact information.


On what basis we collect and process yourpersonal data

To be able to offer our services, we require some personal data. Depending on the situation, we either collect and process your information based on your consent(contacting us) or based on an agreement.

Sharing your data

General informationregarding data sharing

We do not share personal information with third parties, unless we’re required to do so. In such situations we limit the data shared to the absolute minimum. If you have questions regarding the third parties that may have received your information, you can always contact us.

It is possible that we combine or remove parts of the information obtained to be able to anonymize and/or aggregate information, assuring that the information can’t lead to a specific person. All connections between you and the remaining data will be removed.

In the event that we’re asked to share personal information as part of a legal procedure, we will have to do so but we will always limit the information shared to the absolute minimum.

 

Categories of recipients ofpersonal data

We use IT service providers for common ITproducts and services (mail, data storage, IT configurations, etc.). We take all the necessary measures to assure that these providers – if they have access to your data – respect your privacy rights.

 

Third countries

We do not transfer personal data or other information from you to organizations or persons in third countries (countries and / or organizations outside the EU andEEA). Data, including personal data, is always stored and processed by us within the European Union.

Storage and protection of your data

How we store your data

We store your personal data in line with the legal provisions of the GDPR.

How we protect your data

We take all appropriate and reasonable technical and organizational measures necessary to protect and secure the collected (personal) data and take all reasonable and appropriate measures to verify the real identity of every person who wishes to make use of the services of FUTHS and / or who wishes to exercise his / her rights under the GDPR.

Despite the fact that FUTHS takes all appropriate measures to store and protect the(personal) data in its possession in a correct and efficient manner, we can not fully guarantee the protection of any information in our possession (ie.Intentional hacking).

Storage and protection of your data

How we store your data

We store your personal data in line with the legal provisions of the GDPR.

How we protect your data

We take all appropriate and reasonable technical and organizational measures necessary to protect and secure the collected (personal) data and take all reasonable and appropriate measures to verify the real identity of every person who wishes to make use of the services of FUTHS and / or who wishes to exercise his / her rights under the GDPR.

Despite the fact that FUTHS takes all appropriate measures to store and protect the(personal) data in its possession in a correct and efficient manner, we can not fully guarantee the protection of any information in our possession (ie.Intentional hacking).

Your choices and rights regarding your personal data

It is your right to ask us whether we have processed your personal data. If this is answered positively, it is your right to: inspect these personal data, request that these personal data to be rectified, be erased, restrict the processing of these personal data and / or the right to object to the processing. You also have the right to request the data from the source of your personal data.

In accordance with the above, it is always your right to have inaccurate personal data rectified in accordance with article 16 GDPR. In accordance with the above, it is your right to have all your personal data erased, in the context of your right to be forgotten in accordance with Article 17 of the GDPR. Note that aggregated data will not be deleted, as they cannot be used to reduce this data to one specificperson. gIn accordance with the above, you have the right to obtain therestriction of processing of your personal data in accordance with Article 18of the GDPR. You have the right to request to receive your processed personal data in a structured, commonly used and machine-readable format and to transferit to another party in accordance with Article 20 of the GDPR. In accordance with the above, it is your right to object to the processing of your personal data in accordance with Article 21 of the GDPR and automated decision-making inaccordance with Article 22 of the GDPR.

 

Right to lodge a complaint

You have the right to lodge a complaint with the supervisory authority if you consider that we have collected, processed and/or managed your personal data in a careless manner, as a result of which you suffer or have suffered (potential) damage.

Changes to the privacy statement

FUTHS may change and / or update this privacy statement in due time. Therefore, we advise you to review this privacy statement on a regular basis.